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| Whale Done! : The Power of Positive Relationships | 
 enlarge | Authors: Kenneth Blanchard, Thad Lacinak, Chuck Tompkins, Jim Ballard, Ken Blanchard
Publisher: Free Press
Category: Book
List Price: $21.00
Buy New: $3.44
You Save: $17.56 (84%)
Buy New/Used/Collectible from $3.42
Avg. Customer Rating:  (62 reviews)
Sales Rank: 6846
Languages: English (Original Language), English (Unknown), English (Published)
Media: Hardcover
Edition: 1
Number Of Items: 1
Pages: 128
Shipping Weight (lbs): 0.6
Dimensions (in): 8.9 x 5.7 x 0.6
ISBN: 074323538X
Dewey Decimal Number: 158.2
EAN: 9780743235389
ASIN: 074323538X
Publication Date: February 19, 2002
Availability: Usually ships in 1-2 business days
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| Editorial Reviews:
Product Description
What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home.When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right). In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.
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| Customer Reviews: Read 57 more reviews...
Required reading for leaders and learners August 26, 2008
Ken Blanchard is one of the authors of this book. You may remember him from such other books as The One Minute Manager series or Gung Ho. Blanchard Companies, Inc. is a ringleader in the positive management movement and this book continues that legacy with another great idea that you can learn and start using in mere minutes.
Whale Done! is based on the techniques used in training killer whales at SeaWorld. The initial message that grabbed my attention and interest was this: "You don't punish a killer whale and then ask a trainer to get in the water with him."
Talk about illuminating the pitfalls of negative reinforcement! Imagine that for a second.
From this initial precept and experience in working with killer whales, the authors build and demonstrate a system you can use for managing the relationships in your life--both business and personal relationships.
Much of what is here can be found in other management resources in different formats and styles. One of the signature elements in the Blanchard books I have read is that they take ideas and information and simplify them.
Occasionally, it may seem a bit over-simplified, especially when you are used to reading weightier tomes. But, it is a mistake to assume that simplicity means inferiority. Learning the skills and techniques in this book alone can have a hugely positive impact on your relationships.
Praising positive performance is not a new idea. We all know it and we've heard it before. We believe in it and we encourage it. But, we backslide and give up and fall back to our old patterns of negative reinforcement. It is hard to change our habitual responses.
This book can help change those habits, though, with its easy-to-remember tips and examples for accentuating the positive and for how to "redirect" when someone makes a mistake. Redirection is a key element of this book, too. It's not all Pollyanna Positive Praising. People do screw up. Screw-ups cost time and money and praising screw-ups is as counterproductive as it is counterintuitive. So, we redirect -- essentially, with more communication and training.
In working with people of the Gen X and Millennial generations, it is imperative that we learn to manage in a more cooperative, team-oriented and positive manner. Baby Boomers might initially have a difficult time with this style, since most of their experiences are with more authoritative, negative-consequences-based systems. But, regardless of one's generation, most of us can agree that a positive environment is far better than a negative one.
Whale Done! is not just a business book. It has several chapters on using the same principles in your personal relationships, too, including with your spouse and with your children. So, you might find it in the psychology section of your library or bookstore if not in the Business Section.
Highly recommended for anyone wanting to improve their leadership skills and their relationship skills.
 Whale Done June 4, 2008
This book gives you the key secret of how to get people to do what you want them to do - AND be happy about it! Whether they are your team mates, your employees, your friends or your kids, THIS STUFF WORKS!!!
Great book! April 5, 2008
I purchased this book as a reading for my management class in college and I love it! Although the story is fictional, the idea behind it is real. Perfect book for someone starting their own business or someone who is having a hard time running one!
A Great Book for Business and Personal Relationships January 26, 2008
1 out of 1 found this review helpful
An excellent book on the power of positive reinforcement and the importance of focussing on what is being done right rather than wrong. Ken Blanchard has once again created a powerful story to help illustrate key points and make reading this book fun and memorable.
So intriguing are the principles presented in this book that I actually travelled to Sea World San Diego and spent a day working hands-on with their trainers to learn it first-hand (great program - TFD - Trainer for the Day also highly recommended).
The book is a nice quick read and you may find yourself reading it several times it is so compelling. It is good addition to one's personal library as I have referred back to it a number of times as I have had to deal with difficult co-workers, working with challenging children, etc.
Enjoy this book and apply its simple principles in your life!
 Five Stars for Chapter 2 December 27, 2007
Easy read, but got all I needed from chapter two. (I did read the whole book.) All these books are overpriced, so if your interested go to your library and check it out. If your short on time, just read chapter 2.
However with that said, the information is solid and helpful.
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